Client Convenience
Why Are There Multiple Portals for Our Tutoring Company
Zoho, our infrastructure provider, is currently working on a unified portal solution for clients. Until that solution is available, we understand that managing multiple portals may be inconvenient. To help, please: Use this Knowledge Base to find ...
How to Contact Us
Need to reach us? You have multiple ways to get in touch! ? Email Us Send an email to team@grandvalleytutor.com, and we’ll respond as soon as possible. ? Send a Text (SMS) Text us at (970) 640-0100, and we’ll get back to you during our business ...
Booking Sessions
Scheduling a Tutoring Session We currently allow reservations to be self-booked between 1 and 7 days in advance. For accounting purposes, we use different session versions based on client type. If you forgot your booking details, please contact us ...
Information for Parents
Scheduling New Sessions Parents can schedule tutoring sessions for their students by following these steps: Go to the scheduling page and enter the student’s information. In the field labeled “My email if I am not the student,” enter your email ...
Send New Messages & Review Past Communications
How to Access the Communication Portal You can send new messages and review past communications for yourself and your family through our Communication Portal. Since you are already here, follow these steps to navigate the system: Go to: Communication ...
Update Billing and Manage Subscriptions
How to Access Your Billing Portal You can manage your billing details and subscriptions in our Billing Portal. Follow these steps: Go to: Billing Portal Login. Enter your email and password to log in. Inside the portal, you can: Update your payment ...
Update Personal Information and Track Discount Usage
How to Access Your Client Portal You can update your personal information and track your discount usage through our CRM Portal. Follow these steps: Go to: Client Portal Login. Log in using your registered email and password. Once logged in, you can: ...