Frequently Asked Questions
Do you guarantee results?
If you are unsatisfied with the first session, please contact us within 24 hours for a refund. Our guarantee is that the more proactive you are and the more you follow our recommendations, the better your results will be. Your success is a result of ...
Do you have background checks?
Yes, we do, and we can provide verification upon request.
Will you do my assignment/assessment for me?
Absolutely not. Academic dishonesty can have serious consequences. (We had a client who plagiarized and got expelled from Harvard.) The pain of learning now is far less than the pain of not knowing the material later. Cheating undermines the ...
What is your cancellation policy?
We need 24 hours' notice to cancel or reschedule so we have time to make alternate plans. Sessions canceled less than 24 hours prior, started late, ended early, or missed by the student are billed in full, at our discretion. Consideration is often ...
What about homeschoolers?
We love homeschoolers and have homeschooled our own children! We have weekday availability to accommodate homeschool activities. We can provide curriculum for individuals or groups. We support both structured learning plans and flexible tutoring ...
Do you offer discounts?
Yes, we do! Our discounts include: Two-hour blocks Prepaid packages Monthly subscriptions Workshops You can view our current discounts on our website: ? grandvalleytutor.com
Do you tutor online or in person?
We offer online tutoring, and our clients have found it so effective that we have had zero requests to return to in-person tutoring after experiencing our online sessions. Why Online Tutoring? A safer learning environment – Online tutoring eliminates ...
Are there special considerations for minors?
Yes! When the student is a minor, we make sure to include a parent in all communication and scheduling. All communications with our clients are automatically logged into their Communication Portal for later review by any registered family member. ...
What are your rates?
We prefer to meet with you for a brief consultation to ensure we match our best service options to your needs. We will also create a success plan, free of charge, that you can use with or without us. Our current rates are listed on our website: ? ...
How is math done online?
We meet via video for live instruction, and our blackboard is Bitpaper, where all of our work is automatically saved for future study and reference. We also record our sessions, allowing students to review lessons at any time. ? Learn more about ...
What are your qualifications?
The most important qualifications we have are the years of proven results from our students and clients. Additionally, we have 4000+ hours of tutoring experience and 9+ years of teaching at the university level.